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Every hard decision reveals something about the person making it. And for those leading SMEs and not-for-profits – where a single call can ripple through an entire organization overnight – what gets revealed is character. So how do you build the character to lead well when it counts most? That's the question driving our next #ImpactLive, "The hard call: Candid conversations on leadership and character," where our panelists will unpack the hardest calls of their careers, the character traits that carried them through, and the daily habits that built those traits in the first place. The panel includes: ▪️ Neil Hetherington, EMBA '13, CEO, Daily Bread Food Bank ▪️ Peter Katz, Hall of Fame Keynote Speaker & Certified Facilitator ▪️ Shirley Zhong, HBA '26, Co-Founder & COO, Xatoms The conversation will be moderated by Kimberley Young Milani, Director, Ian O. Ihnatowycz Institute for Leadership, Ivey Business School. 📅 October 27, 2026 🕛 12 p.m. - 1 p.m. EDT 📍 Virtual (register for the link) Learn more and register: https://lnkd.in/gKt2eqqi #IveyBusiness #Leadership #LeaderCharacter